General terms and conditions for the "Affiliate Program" service

1. SUBJECT AND APPLICATION OF THE GENERAL TERMS

1.1. These General Terms and Conditions are intended to regulate the conditions of partnership relations between “Jump.BG“ Ltd., hereinafter referred to as “Supplier“, on the one hand, and the relevant individuals and legal entities, in their capacity as Partners.

1.2. The partner program is a form of contractual cooperation between the Provider and The affiliate program partner.

1.3. These General Terms and Conditions are binding for the Supplier and Partners, have an unlimited term and continue their operation as long as the Provider supports the affiliate program.

 

2. PROVIDER DATA

2.1. Information according to the Electronic Commerce Act and the Consumer Protection Act:

• Name: “Jump.BG“ Ltd
• Headquarters and management address: Sofia, Vazrazhdane district, 70 Tsaribrodska St., 4th floor
• Address of exercise of the activity and address for submitting complaints by users: city of Sofia, district Vazrazhdane, 70 Tsaribrodska St., fl. 4
• E-mail for correspondence: office@jump.bg
• Tel.: 02 448 4023
• Entry in public registers: EIK 201416377
• Supervisory authorities:
  • Personal Data Protection Commission
    • Address: city of Sofia, “Prof. Tsvetan Lazarov” No. 2,
    • Tel.: (02) 940 20 46
    • Fax: (02) 940 36 40
    • E-mail: kzld@government.bg, kzld@cpdp.bg
    • Website: www.cpdp.bg
  • Commission for Consumer Protection
    • Address: 1000 Sofia, "Slaveikov" square #4A, floors 3, 4 and 6
    • Tel.: 02 / 980 25 24
    • Fax: 02 / 988 42 18
    • Hotline: 0700 111 22
    • Website: www.kzp.bg

 

3. RIGHT TO PARTICIPATE

3.1. Any natural or legal person who has registered profile on the website https://www.hostingjump.com.

3.2. An individual wishing to join the affiliate program must have completed of age and able to act. If under 18, a completed and signed declaration must be submitted by parent/guardian. A sample of the declaration is provided by the Supplier upon request.

3.3. Persons under the age of 14 cannot be included in the affiliate program.

3.4. Employees of “Jump.BG“ Ltd., as well as related parties (according to the Commercial Law), do not have right to participate in the affiliate program.

 

4. HOW THE AFFILIATE PROGRAM WORKS

4.1. Through its Partner Program, the Provider provides the opportunity for each Partner to connect his account with the accounts of his clients, thereby enabling the Partner to manage them. After by linking his account with those of his clients, the Affiliate receives a commission for the services that his clients purchase in accordance with these General Terms and Conditions.

4.2. The amount of the commission in the Affiliate Program depends, on the one hand, on the number of customers, credited to the Partner's account, who have purchased active services, and on the other hand, from the type of purchased services. Customers without any active service are not included in the calculation of the Affiliate's commission amount to whom they are enrolled. Currently, the amount of commissions is as follows:

4.3. Commissions are charged for each service payment from the customer accounts that are credited to the relevant partner account.

4.4. Commissions are not charged for services activated by Partners in their partner accounts.

4.5. Before being credited as a customer to an affiliate account, the Customer must declare in writing consent to this by sending a message to sales@jump.bg using the email address with which the customer is registered account. With this agreement, the Customer provides the Partner with full access to control and manage the account.

4.6. The Partner may create a new account for his Client, which account is credited directly to the affiliate account. In this case, the Partner gets full access to control and manage the account, which is not it is necessary for the Customer to declare written consent to this.

4.7. The Customer has the right to declare at any time that it wishes to terminate the Partner's access to its account. In this case, the accrual of future commissions for the Partner from this client account is terminated.

4.8. The minimum amount for paying commissions is BGN 100. In case the commissions for the month are below the minimum payout amount, the same are not paid out in the current month, but are accumulated for the next month until it is reached the minimum amount.

4.9. Commissions are paid once a month after an invoice is issued by the Partner according to the monthly report generated by the affiliate program.

 

5. LIMITATIONS AND PROHIBITIONS

5.1. The partner must work in accordance with Bulgarian and European legislation.

5.2. The Partner must not damage the prestige and authority of the Provider and its partners, as well as not to state false and untrue facts and statements regarding them.

5.3. The partner has the right to use the name and trademark of Jump.bg in advertising materials only after prior approval by the Supplier.

5.4. The partner has no right to compare “Jump.BG“ Ltd. and the services offered by it other companies and the services they offer.

5.5. Denigration of both Partners and competitors of the Supplier is unacceptable.

 

6. TERMINATION

6.1. The contract between the parties can be terminated by the unilateral declaration of will of each of the parties.

6.2. The contract is also terminated if one of the parties is objectively unable to perform his duties.

 

7. RESPONSIBILITY

7.1. The Provider is not responsible for damages caused by its Partner to customers or other third parties. Each Partner is responsible for their actions and/or inactions.

7.2. In the event that the Partner violates these General Terms and Conditions by his actions and/or inactions, as and in case it damages the rights and interests of the Supplier and/or its Partners and/or customers, owes compensation in amount of the damages suffered, as well as the return of the remuneration paid under this affiliate program.

7.3. The Partner undertakes to indemnify the Supplier and release him from liability in legal proceedings claims and other claims of third parties (whether justified or not), for all damages and costs arising by or in connection with:

• failure to fulfill any of the obligations under these General Terms and Conditions;
• violation of copyright and related rights or other intellectual property rights.

 

8. PROTECTION OF PERSONAL DATA

8.1. The Provider takes measures to protect the Client's personal data in accordance with Regulation (EU) 2016/679 and the Personal Data Protection Act.

8.2. The Supplier processes the personal data of Partners and Customers on the basis of Art. 6, para. 1, b. "b" from GDPR – the processing is necessary for the performance of a contract to which the subject is a party.

8.3. The provider has published the information regarding the personal data it processes and the purposes for which they are processed, as well as all required information according to Regulation (EU) 2016/679 in the Privacy Policy, available at https://www.hostingjump.com/legal/privacy-policy.

8.4. The provider is not responsible for the content, including and personal data that the Partners and Clients process the provided virtual space. The supplier is not involved in the decision-making process from the Partners and Customers, regarding the personal data processed by them, on what basis it is processed, for what purposes and whether they are protected. Partners, respectively Customers make these decisions independently and are responsible individually for their actions and/or inactions.

8.4. In the event that the Provider is notified of the illegal nature of information used by Partner, respectively Client or be notified by a competent state authority about the illegal nature of the activity of a Partner or Customer, on the basis of Article 16 of the Law on Electronic Commerce, the Supplier has the right to take immediate action to suspend access to this information or to remove it without jeopardy the security of the information to which the Provider has access.

 

9. FORCE MAJEURE

9.1. The parties are not liable for failure to fulfill their obligations in the event of force majeure for the period while the force majeure or fortuitous event lasts. While the force majeure or fortuitous event lasts, the performance of the obligations and related counter-obligations is suspended. The discharge of duties in this case does not apply with respect to late payments that became due before the occurrence of the force majeure circumstances.

9.2. Force majeure means any unforeseen or unpreventable event of extraordinary nature that arose after the conclusion of the contract. Such circumstances are, but the list is not exhaustive: earthquakes, floods, fires or other natural disasters, epidemics; war, revolution, insurrection, rebellion or otherwise civil events, industrial or other accidents; acts of terrorism; act of a competent state, regulatory, administrative or judicial authority through which the performance of the contract can be temporarily suspended or terminated. For Acts of third parties beyond the Supplier's control, which they have placed, are also considered force majeure circumstances The supplier in an objective inability to provide the services.

9.3. The party affected by force majeure must notify the other in writing of the occurrence of the force majeure circumstances, the alleged consequences, as well as regarding the expected duration of his inability to fulfill his obligations under the contract.

9.4. If, as a result of force majeure, the fulfillment of the obligations of one of the parties is only partially affected, then that party will be responsible for the performance of the obligations not affected by the irresistible force.

9.5. Any outstanding obligation, the failure of which is due to force majeure, must be performed by the affected party whenever possible after the termination of the force majeure except for the cases when such performance is no longer practically feasible or is not required by the other party.

9.6. If the force majeure circumstances continue for more than 30 days, either party may terminate the service affected by force majeure without owing compensation, by sending a written notification with a return receipt. IN in this case, the termination does not release the Customer from his payment obligations that arose before the date of the termination.

 

10. FINAL PROVISIONS

10.1. During the validity of the Agreement and for a period of 1 year thereafter, each party undertakes to does not disclose to third parties and keeps confidential facts, information, decisions and data related to the business activity of the other party, provided under the terms of confidentiality or which can reasonably be assumed according to the circumstances that they constitute confidential information. Each of the parties undertakes to demand from the employees and its subcontractors comply with the same confidentiality restrictions. The commercial parameters and conditions of the Agreement constitute confidential information.

10.2. The Customer and the Supplier undertake during and after the expiry of the contract period not to make public any written or oral correspondence between them. It may be considered public domain the publication of correspondence in print and electronic media, Internet forums, personal or public websites, etc.

10.3. In the event of a conflict between these general terms and conditions and provisions in a special contract between the Supplier and the Customer, the clauses of the special contract shall take precedence.

10.4. The headings in these General Terms and Conditions are used for convenience only and do not affect interpretation of individual texts, including the will of the Parties.

10.5. The possible invalidity of any of the provisions of these general conditions will not lead to invalidity of the entire contract.

10.6. Customers have access to out-of-court dispute resolution procedures with the assistance of alternative dispute resolution bodies. Competent in disputes regarding tickets purchased online are the general conciliation commissions. You can contact them at https://kzp.bg/pomiritelna-komisiya. You can also seek assistance in resolving the dispute through the European Online Dispute Resolution Platform here - https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2.

10.7. For issues not settled in these General Terms and Conditions, the provisions of the applicable Bulgarian legislation.

10.8. The Provider reserves the right to change these General Terms and Conditions at any time. When committed of change, the updated version of the General Terms and Conditions will be published on the website of the Provider https://www.hostingjump.com and takes effect immediately after its publication. The provider sends an information email about the updated General conditions, and they come into force 30 days after receiving the message from the Supplier.

 

These general terms and conditions were adopted by Jump.BG OOD on 01.09.2023 and come into force as of 02.10.2023